Customer Experience - The Only Differentiator
"74% of senior executives believe that customer experience impacts the willingness of a customer to be a loyal advocate"
Global UX Study
Oracle
"80% companies believe they are delivering a superior experience.
Only 8% of customers believe they are receiving a great customer experience"
Closing Delivery Gap
Bain & Co.
"73% of all people point to customer experience as an important factor in their purchasing decisions"
Experience is Everything
PwC
CX CONSULTING
DINTW
THEM CONSULTING
RETAIL INSIGHTS
GLEEVOAZ CONSULTING
IDEAS 4 TRANSFORMATION i4T
DINTW
An Award-winning Performance Marketing Agency
Award-winning consultants, neuro marketers, and branding experts make up the DINTW (Did I Not Think That Works) team. They take the guesswork out of your marketing and focus on driving revenues. DINTW combines Marketing, Technology, Consumer Behavior and Design Thinking to develop meaningful and differentiated business solutions. DINTW helps B2B, and B2C companies achieve marketing lead digital transformation by evaluating and using the finest MarTech tools. Tenfold increase in website traffic and a 10-15x boost in the company’s top line has been achieved using their ROI-driven Digital Marketing solutions. Among DINTW’s MarTech services are Consumer Neuromarketing Research and Services, Marketing Automation Consultancy, Web and Mobile UI-UX Design and Development, as well as Business and Digital Analytics.
THEM CONSULTING
Helping Build Disruptive Products & Services for the Experience Economy
Them Consulting focusses of helping brands build UX driven design centred disruptive products and services that will act as differentiators and thus enable such brands to excel in today’s experience economy. Them works with brands across the product/service development lifecycle (Vision/Strategy, Build, Stabilize, Maintain) with a sharp focus on UX and the demands of a cross-channel business.
RETAIL INSIGHTS
Your “Mission Critical Technology Partner” in Maximizing Digital Revenue at every Digital Commerce Touchpoint.
Retail Insights is a focussed solution provider in the area of Omni Channel Commerce, Digital Engagement and on-the-edge In-Store Experiences. Retail Insights partners with Salesforce Commerce, Adobe Commerce, Shopify, AWS, Akeneo, Fluent Commerce, Blue Yonder and Mparticle to deliver solutions in the areas of B2B/B2C/Marketplace Commerce, Headless Commerce, Product Information Management (PIM), Instore Digital Services, Mobile Engineering & Hyper Personalization.
GLEEVOAZ CONSULTING
Retail & Consumer Consulting, Digital Transformation Partner
Gleevoaz uses business transformation consulting, digital business platforms, and technology and services, to empower its clients’ reshape their business models and organisations using the power of data, client experience, employee engagement, and technology shift as well. Gleevoaz helps clients’ achieve digital transformation of their overall business ecosystem, to make them ready for the shift to the ‘Digital Enterprise’.
IDEAS 4 TRANSFORMATION i4T
A versatile technology company that specializes in countless domains such as Retail, Malls, Warehouse, QSR, and Smart Buildings
i4T is that brass-tacks technology partner you can rely on for achieving accelerated outcomes by automation, simplification and embedding transformation within everything you do. Whether it is efficient IT managed services or Track and Trace solutions or Smart Industry solutions for footfall management or overall mall management or Mobility Solutions – i4T is your trusted domain-expertise led one-stop shop.
CX SOLUTIONS
LOYALTY JUGGERNAUT INC - GRAVTY
ACCELCHAIN
GRAYMATTER
XENO
KARNIVAL
ENTROPIK
ECFY CONSULTING
LOYALTY JUGGERNAUT INC - GRAVTY
Next Gen Customer Engagement & Loyalty Management Platform
LJI delivers next-generation Digital transformation platform in the cloud for customer engagement and loyalty management called 
. Built ground-up on break-through technologies including Big Data, Serverless computing, Micro Services architecture, IoT, ML/AI, helps brands maximize customer value, profitability and sustaining competitive advantage. drives customer engagement and loyalty at corporations like Shoppers Stop Ltd., Fabindia, Majid Al-Futtaim Group, Chalhoub Group, Emirates, Air Arabia and Meraas Group to name a few.
. Built ground-up on break-through technologies including Big Data, Serverless computing, Micro Services architecture, IoT, ML/AI, helps brands maximize customer value, profitability and sustaining competitive advantage. drives customer engagement and loyalty at corporations like Shoppers Stop Ltd., Fabindia, Majid Al-Futtaim Group, Chalhoub Group, Emirates, Air Arabia and Meraas Group to name a few.ACCELCHAIN
Build Smart Contracts At The Speed Of Light
In a world where engagement and experiences span the physical and digital world, leading brands have started developing assets and engagement avenues in the Web 3.0 world leveraging Blockchain. Brands are realizing supply chain efficiencies once they adopt Blockchain for the same. Accelchain helps you Build, Validate and Deploy secure smart contracts with no code for your next Web3 application. Accelchain combines the most powerful smart contract design tool with state-of-the-art templates, customisation ability and comprehensive support to make your experience seamless, secure and fast. Whether you are building NFT based Web3 app or a DeFi project or a completely grounds-up Web 3 app, Accelchain tools help you GTM the fastest.
GRAYMATTER
A Digital, Analytics and Data Science partner to Global Corporations seeking to deliver the highest levels of CX
GrayMatter is known for its innovative industry-specific analytics products and best in class solutions in BI services, using state-of-the-art technologies, guaranteeing significantly higher returns to clients. Be it Revenue Assurance for Mall, Franchise businesses & Airport Retail Operators or Empowering Airline Marketing via Analytics on Market, Routes and Schedules or Optimizing Profitability and Enhancing Passenger Experience at airports and metro networks or Maximizing Car Park Revenues by optimizing Occupancy at Malls, Airports , Business Parks, Independent Car Parks etc, GrayMatter brings to the table a powerful blend of domain expertise and analytics technology prowess.
XENO
Omni Channel Ready Marketing Automation Platform
If you are an ambitious, fast growing omni-channel brand, then you will need a credible and truly omni-channel Customer Data Platform (CDP) and marketing automation tools to engage with your customers in a relentless, relevant and rewarding manner. Xeno is a nifty mix of a Customer Data Platform, a Loyalty Management solution and marketing automation capabilities that make omni-channel customer engagement a breeze.
KARNIVAL
Smart receipts led suite of paperless products driving customer engagement
The accent today is on customer engagement and being innovative about the same. Imagine if you could convert the monochrome paper receipt exercise into a multi-dimensional, digital engagement avenue, how brilliant would that be? Think of Karnival as being a paperless mix of Smart Receipts + Warranty Cards delivery + UpSell Recommendations + Solicit feedback + Measure CSAT (Voice of Customer) + Drive User Generated Content on social media + Create and Drive Surveys. A very pertinent solution if you seek to drive customer engagement and enhance customer experience at multiple levels.
ENTROPIK
World’s Largest Multi-modal Emotion AI Platform
Customer Engagement is an ever growing space playing host to a lot of cutting edge technologies. One of the more interesting aspects here relates to the use of Emotion AI to understand customers better, derive REAL UI/UX insights and leverage Conversational insights hitherto hidden. Entropik is the world’s largest multi-modal Emotion AI platform. The suite of Entropik products help businesses drive consumer experiences at an emotional level. Trusted by over 150+ brands for result driven insights, Entropik is your partner in your quest for AI powered Consumer, UI/UX and Conversational insights.
ECFY CONSULTING
Delivering Innovative Solutions in the Logistics Management Space – WebXpress & LogiCloud
WebXpress has multiple products that run in tandem to give you end-to-end control of all stages in the supply chain – Warehousing, Long Hail, Transshipment, Distribution and E-Commerce/Delivery. WebXpress provide a complete digital ecosystem and offers a vast set of 3rd party integrations going far beyond its core solutions.
LogiCloud is a smart platform that provides a single view across all your transactions with all your logistics partners. Apart from tracking visibility, LogiCloud also helps in logistics partner selection, checking delivery feasibility at locations, automated consignment note number generation and audit of PODs