Coaching & Training - RexEmptor Consult

Employee Engagement Impacts Customer Experience

"Companies that lead in customer experience have 60% more engaged employees"

Blake Morgan

CMO Network

"Companies with highly engaged workers grew revenues 2.5 times as much as those with low engagement levels"

Chemistry of Enthusiasm

Bain & Co

"Companies with highly engaged workforce scored 17% higher on productivity & 21% more on profitability"

Workplace Meta-Analytics

Gallup

Employee engagement is at the core of workforce transformation and as a key enabler of customer experience, a deciding factor in an enterprise’s profitability. Further, customer delight is EVERYBODY’s responsibility not just of the CEO or the CMO.

Winning organizations recognize the need to build with the end consumer in mind. Such enterprises enable each employee to be truly customer centric (CX) – helping them build personal eminence. The focus is on aligning human capital to business strategy enhancing Employee Experience (EX) and thus, positively impacting CX.

RexEmptor Consult helps enterprises nurture and empower their employees to be true advocates and trusted advisors through incisive modules of coaching and training. The focus at RexEmptor Consult is on being a long term partner in these EX transformational journeys.